This course is about developing your personal and professional skills to be a more creative, more capable problem-solver so that you can improve your effectiveness as a manager, expand your horizons, and develop your career.
In the course, we cover the three types of problem and present tools and techniques that can be used with each.
If you think you've become slightly too obsessive about the detail and need a bigger picture view to think through issues and solve problems from a broader perspective, then this is the course for you.
Ross is a Fellow of the Chartered Institute of Management Accountants in the UK and has 30 years' experience as a business improvement consultant. Ross is also a professional author of online training courses.
Ross lives in Scotland with his wife, daughter, and Cocker Spaniel.
