Getting things done in business and in life often requires clear, unambiguous communication between a person making a request, and another person executing the tasks required. A commitment conversation lies at the core of doing this effectively. It helps avoid getting things done wrong, late or not done at all. Step by step, this course will help you gain the skill of making and keeping commitments so that things can get done right, the first time.
Sam is the CEO of Xpress Lingo Solutions, dedicated to helping organizations and their leaders align their teams to meet or exceed strategic goals. He does this by introducing effective daily work practices that help tie execution with results, in projects, operations and supply chains.
He is an expert at visualizing the cause and effect relationship between culture and strategy.
Sam is an author, team facilitator, and international speaker, whose expertise is focused on the problems organizations and their leaders are experiencing in the increasing complexity of the 21st century. In his most recent corporate role, Sam was the GM of an industrial operation in England and prior to that the VP and General Manager of a German automotive supplier.
Sam has spoken to over 5,000 people globally and has presented at the Kaizen Institute Congress, BMW Supplier Conference, and the World Congress of the American Society for Quality (ASQ).
To help get his message out, Sam has published: Walking the Invisible Gemba, Lean Communication, Global Lean and Lean Potion #9- Communication, the next lean frontier.
Sam has several courses on Linkedin Learning on virtual and global team communication and often shares his expertise through his posts.
Sam holds a BSci in Industrial Engineering and an Executive MA in Finance.
