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Mastering Your Conversations

Image Description John Robin
10 lessons
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1h 16m
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100%

Our lives are built around conversations. Our friendships, our acquaintances—all our relationships, including how we talk to strangers—revolve around our ability to master the way we talk with others. In this course, we will dive deep into just what makes for masterful communication. From authentic listening to the four main communication styles, and why being assertive is the gold star, each lesson will give you techniques you can put into practice. From everyday conversations to arguments and criticism, you'll not only be equipped to handle the nuances of many kinds of conversations but...

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Persuasion Science Masterclass

Image Description Andy Luttrell
20 lessons
|
1h 11m
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93%

Influencing other people can be next to impossible if you don’t know how. Research in psychology, however, has developed a set of core principles that underlie people’s willingness to say “yes” to a request. In this course, you’ll learn these principles as well as how to apply them in everyday situations. Get ready to skyrocket your influence!

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Humor: Science of How to Be Funny

Image Description David Urbansky
10 lessons
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51m
|
100%

Mark Twain said, "Humor is mankind’s greatest blessing." It is true, we all like to laugh, but why we laugh, what we find funny, and what physical, mental, and social benefits come with humor are not fully understood. Recently, humor has been more and more in the spotlight of modern science, and this course will shed light on what we know about humor. This course will not only tell you scientific facts, but also provide an entire toolkit with proven techniques that you can employ to become funnier yourself!

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Handling Difficult People

Image Description Chris Croft
9 lessons
|
35m
|
96%

This course is designed to help you handle all kinds of difficult people. You will learn how to identify the main types of people and how to deal with each of them so you are ready for anything. The objective is to understand what’s going on, remain calm, and get the outcome you want from any interaction you may have, however difficult the other person may be. Over nine audio lessons, you will gain skills in understanding and influencing different personality types, modifying your own scripts, handling aggression, fogging, using the best words in difficult situations, and dealing with...

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Personal and Interpersonal Communication Development

Image Description Victor Kercado
20 lessons
|
2h 25m
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100%

Have you ever been in a situation where you get stuck speaking or interacting with others? Would you like to become a better communicator in your everyday interactions with others? In this course, we'll be going through both personal and interpersonal skills that will help you develop into a great communicator. We'll be diving into communication from a practical, philosophical, and tactical perspective. You'll gain a deeper understanding and appreciation for your interactions with yourself, and others on an everyday basis.

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30 Biggest Mistakes You Need to Stop Making During an Argument

Image Description MindCups
7 lessons
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1h 18m
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100%

Discussion is an exchange of knowledge; an argument is an exchange of ignorance. In this course, you'll learn the 30 things that are stopping your quarrels, debates, disagreements, and conflicts with people from reaching a sound resolution. We'll explore the critical errors that you make in how you communicate, in your mindset, and in the substance of your disputes. Then, we'll dive into your defensive strategies, your offense, and how you should seek resolutions. Learning how to handle conflict will make a substantial difference in all areas of your life. Today is the day to get it...

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Influencing and Negotiating

Image Description Ross Maynard
17 lessons
|
1h 29m
|
95%

To communicate effectively; to facilitate improving performance; and to negotiate positive outcomes with colleagues, customers, and suppliers we need to influence others. Influencing is something we do every day and is particularly important in our professional lives as we seek to ensure our work impacts the organization positively. Negotiation is another skill we use every day. In this course, we look at developing your influencing skills and combining them with negotiation skills to improve your effectiveness at work. "Influencing and Negotiating" will help you improve your ability to...

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Presentation Skills

Image Description Barry Brophy
12 lessons
|
1h 35m
|
91%

In conversations, people use concrete language to communicate with stories, examples, analogies, demonstrations, interaction, images and videos. Coupled with this, they use their voice, eyes, hands, body and emotions to add emphasis and punch. In presentations, however, people tend to speak in the abstract, fill their slides with bullet points, go way over time and speak without emotion or tone. This course explains why presenters do this and how to put it right. It gives many tips on creating content that you can present as naturally and energetically as you would in a chat with a friend.

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The Power of Deep Listening

Image Description Roger K. Allen
18 lessons
|
1h 41m
|
100%

The ability to listen is at the heart of every healthy relationship. The best and most trusted leaders, bosses, co-workers, spouses/partners, parents, helping professionals, friends, customer service reps, grocery clerks, etc. know how to listen. There are few more valuable gifts you can give the people life than your willingness and ability to listen deeply. By listening, you create a climate of respect and nonjudgment that allows others to express themselves fully. You make it safe for them to express not only surface opinions but also their deeper feelings and needs as well as inner...

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5 Ways to Improve Question Skills

Image Description Dean Heffta
8 lessons
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43m
|
100%

Mistakes and frustration are often the results of assumptions and misunderstanding. To prevent these, one of the best skills we can hone in our ability to use questions effectively. Doing so is both science and art. This course will equip you with increased awareness of how to (and not to) use questions, and you'll get actionable tools you can put to work right away!

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