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The Power of Deep Listening

Image Description Roger K. Allen
18 lessons
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1h 41m
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100%

The ability to listen is at the heart of every healthy relationship. The best and most trusted leaders, bosses, co-workers, spouses/partners, parents, helping professionals, friends, customer service reps, grocery clerks, etc. know how to listen. There are few more valuable gifts you can give the people life than your willingness and ability to listen deeply. By listening, you create a climate of respect and nonjudgment that allows others to express themselves fully. You make it safe for them to express not only surface opinions but also their deeper feelings and needs as well as inner...

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Mastering Your Conversations

Image Description John Robin
10 lessons
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1h 16m
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100%

Our lives are built around conversations. Our friendships, our acquaintances—all our relationships, including how we talk to strangers—revolve around our ability to master the way we talk with others. In this course, we will dive deep into just what makes for masterful communication. From authentic listening to the four main communication styles, and why being assertive is the gold star, each lesson will give you techniques you can put into practice. From everyday conversations to arguments and criticism, you'll not only be equipped to handle the nuances of many kinds of conversations but...

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Persuasion Science Masterclass

Image Description Andy Luttrell
20 lessons
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1h 11m
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94%

Influencing other people can be next to impossible if you don’t know how. Research in psychology, however, has developed a set of core principles that underlie people’s willingness to say “yes” to a request. In this course, you’ll learn these principles as well as how to apply them in everyday situations. Get ready to skyrocket your influence!

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The Art of Rhetoric

Image Description Carlos Alberto Martinez
7 lessons
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36m
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86%

I learned that the stronger the presentations you make, the greater your academic success is. To do so, I suggest we bring light to the study of rhetoric. In this course, you will learn the tactics of rhetoric and fun ways to implement them in everyday life.

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Handling Difficult People

Image Description Chris Croft
9 lessons
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35m
|
96%

This course is designed to help you handle all kinds of difficult people. You will learn how to identify the main types of people and how to deal with each of them so you are ready for anything. The objective is to understand what’s going on, remain calm, and get the outcome you want from any interaction you may have, however difficult the other person may be. Over nine audio lessons, you will gain skills in understanding and influencing different personality types, modifying your own scripts, handling aggression, fogging, using the best words in difficult situations, and dealing with...

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How to Present Like a Professional Speaker

Image Description Andy Edwards
10 lessons
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1h 5m
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100%

"Occasional" speakers – often experts in their respective fields, or senior staff in an organisation, are often asked to make a presentation at a conference or meeting. If that's you (or might be you in the future), then the goal of this course is to provide you with the guidance you need to present in a confident and engaging way. There are a few big – huge mistakes that most non-professional speakers make… the elimination of which would see your efforts far better received by the audience. This course will give you the pitfalls to avoid and the "Must Do's" before, during, and after your...

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Confident Conflict Management

Image Description Martin Probst
10 lessons
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58m
|
87%

This course is designed to equip you with a deep understanding of what is really driving conflict and how to achieve positive outcomes when dealing with employees, colleagues, managers, or any other people you regularly interact with. Positive relationships and a safe environment are not only essential for your success, but equally important for your health and wellbeing. A range of conflicts can easily interrupt all of this. Here is the upside: this course will provide you with well-tested strategies you can learn to apply so that conflicts can be identified, dealt with, and resolved quickly.

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Business Communication Skills

Image Description Ross Maynard
11 lessons
|
53m
|
94%

Poor communication and presentation of business information breed poor decisions. We may be masters of the spreadsheet and wizards with a project plan, but we are not always brilliant at communicating or presenting the results of our work. A good manager is someone who understands performance and can present information in a way that enables others to understand what the issues are and make correct decisions. A good manager can cut through the fog of numbers to make a clear point and assist others in making effective decisions. A good manager is an effective communicator as well as a...

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Public Speaking

Image Description Versia Hodges
7 lessons
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28m
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88%

Public speaking is a skill that we all 'know' of but rarely give the full attention it deserves. Throughout this course, you'll learn the tools needed to formulate and present a powerful story that your audience will resonate with. Knowing the fundamentals is crucial for quality, detail, and delivery. These tips and tricks will provide greater context for your speech to be successful, be it for a school event, business conference, or even a Ted Talk.

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Negotiation Skills

Image Description Chris Croft
10 lessons
|
40m
|
91%

In this negotiation course, you will learn simple but effective techniques that can save you money both at home and at work, buying or selling. Whether you’ve never negotiated before or you’ve been doing it for a while, this course will certainly give you some new practical tips to use straight away.

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