All courses
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Mastering Your Conversations
John Robin
Our lives are built around conversations. Our friendships, our acquaintances—all our relationships, including how we talk to strangers—revolve around our ability to master the way we talk with others. In this course, we will dive deep into just what makes for masterful communication. From authentic listening to the four main communication styles, and why being assertive is the gold star, each lesson will give you techniques you can put into practice. From everyday conversations to arguments and criticism, you'll not only be equipped to handle the nuances of many kinds of conversations but...
30 Biggest Mistakes You Need to Stop Making During an Argument
MindCups
Discussion is an exchange of knowledge; an argument is an exchange of ignorance. In this course, you'll learn the 30 things that are stopping your quarrels, debates, disagreements, and conflicts with people from reaching a sound resolution. We'll explore the critical errors that you make in how you communicate, in your mindset, and in the substance of your disputes. Then, we'll dive into your defensive strategies, your offense, and how you should seek resolutions. Learning how to handle conflict will make a substantial difference in all areas of your life. Today is the day to get it...
The Power of Deep Listening
Roger K. Allen
The ability to listen is at the heart of every healthy relationship. The best and most trusted leaders, bosses, co-workers, spouses/partners, parents, helping professionals, friends, customer service reps, grocery clerks, etc. know how to listen. There are few more valuable gifts you can give the people life than your willingness and ability to listen deeply. By listening, you create a climate of respect and nonjudgment that allows others to express themselves fully. You make it safe for them to express not only surface opinions but also their deeper feelings and needs as well as inner...
Handling Difficult People
Chris Croft
This course is designed to help you handle all kinds of difficult people. You will learn how to identify the main types of people and how to deal with each of them so you are ready for anything. The objective is to understand what’s going on, remain calm, and get the outcome you want from any interaction you may have, however difficult the other person may be. Over nine audio lessons, you will gain skills in understanding and influencing different personality types, modifying your own scripts, handling aggression, fogging, using the best words in difficult situations, and dealing with...
Run Brilliant Brainstorms
Paul Sloane
Unlock the creativity in you and your team by learning how to run really effective brainstorms. This course gives you ten powerful methods that displace people out of their comfort zones and enable them to generate many radical ideas. You learn how to facilitate the event, produce creative proposals, and select the winners.
Persuasion Science Masterclass
Andy Luttrell
Influencing other people can be next to impossible if you don’t know how. Research in psychology, however, has developed a set of core principles that underlie people’s willingness to say “yes” to a request. In this course, you’ll learn these principles as well as how to apply them in everyday situations. Get ready to skyrocket your influence!
Confident Conflict Management
Martin Probst
This course is designed to equip you with a deep understanding of what is really driving conflict and how to achieve positive outcomes when dealing with employees, colleagues, managers, or any other people you regularly interact with. Positive relationships and a safe environment are not only essential for your success, but equally important for your health and wellbeing. A range of conflicts can easily interrupt all of this. Here is the upside: this course will provide you with well-tested strategies you can learn to apply so that conflicts can be identified, dealt with, and resolved quickly.
Negotiation Skills
Chris Croft
In this negotiation course, you will learn simple but effective techniques that can save you money both at home and at work, buying or selling. Whether you’ve never negotiated before or you’ve been doing it for a while, this course will certainly give you some new practical tips to use straight away.
Interview Skills
Ross Maynard
Interviews can be daunting. Many of us get stressed and anxious when thinking about an impending interview, and this can affect our preparation, as well as our poise on the day. Few of us like interviews, and we are not always great at presenting ourselves in an interview. This course is designed to help. It will help you prepare for that interview and present yourself and your skills, experience, and capabilities to your best advantage during the interview.
How to Present Like a Professional Speaker
Andy Edwards
"Occasional" speakers – often experts in their respective fields, or senior staff in an organisation, are often asked to make a presentation at a conference or meeting. If that's you (or might be you in the future), then the goal of this course is to provide you with the guidance you need to present in a confident and engaging way. There are a few big – huge mistakes that most non-professional speakers make… the elimination of which would see your efforts far better received by the audience. This course will give you the pitfalls to avoid and the "Must Do's" before, during, and after your...