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Negotiation Skills

Image Description Chris Croft
10 lessons
|
40m
|
92%

In this negotiation course, you will learn simple but effective techniques that can save you money both at home and at work, buying or selling. Whether you’ve never negotiated before or you’ve been doing it for a while, this course will certainly give you some new practical tips to use straight away.

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Run Brilliant Brainstorms

Image Description Paul Sloane
9 lessons
|
52m
|
100%

Unlock the creativity in you and your team by learning how to run really effective brainstorms. This course gives you ten powerful methods that displace people out of their comfort zones and enable them to generate many radical ideas. You learn how to facilitate the event, produce creative proposals, and select the winners.

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How to Present Like a Professional Speaker

Image Description Andy Edwards
10 lessons
|
1h 5m
|
100%

"Occasional" speakers – often experts in their respective fields, or senior staff in an organisation, are often asked to make a presentation at a conference or meeting. If that's you (or might be you in the future), then the goal of this course is to provide you with the guidance you need to present in a confident and engaging way. There are a few big – huge mistakes that most non-professional speakers make… the elimination of which would see your efforts far better received by the audience. This course will give you the pitfalls to avoid and the "Must Do's" before, during, and after your...

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Commitment Conversations

Image Description Sam Yankelevitch
13 lessons
|
48m
|
90%

Getting things done in business and in life often requires clear, unambiguous communication between a person making a request, and another person executing the tasks required. A commitment conversation lies at the core of doing this effectively. It helps avoid getting things done wrong, late or not done at all. Step by step, this course will help you gain the skill of making and keeping commitments so that things can get done right, the first time.

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Presentation Skills

Image Description Barry Brophy
12 lessons
|
1h 35m
|
91%

In conversations, people use concrete language to communicate with stories, examples, analogies, demonstrations, interaction, images and videos. Coupled with this, they use their voice, eyes, hands, body and emotions to add emphasis and punch. In presentations, however, people tend to speak in the abstract, fill their slides with bullet points, go way over time and speak without emotion or tone. This course explains why presenters do this and how to put it right. It gives many tips on creating content that you can present as naturally and energetically as you would in a chat with a friend.

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Stuttering: A Path to Fluency Improvement

Image Description Silvano P. Colombano, Ph.D.
12 lessons
|
1h 6m
|
92%

The course covers what is currently understood about the nature of stuttering, and proposes a sustained path to fluency improvement. Nobody can promise a "cure", and there are specific techniques that can be learned from specialized speech pathologists that address momentary interference with fluency. This course aims at core attitudes and strategies that can make techniques more successful and, ultimately, less and less necessary. This approach to stuttering is based on Dr. Colombano's personal study and personal experience as a life-long stutterer in an environment where his profession as a...

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Business Communication Skills

Image Description Ross Maynard
11 lessons
|
53m
|
94%

Poor communication and presentation of business information breed poor decisions. We may be masters of the spreadsheet and wizards with a project plan, but we are not always brilliant at communicating or presenting the results of our work. A good manager is someone who understands performance and can present information in a way that enables others to understand what the issues are and make correct decisions. A good manager can cut through the fog of numbers to make a clear point and assist others in making effective decisions. A good manager is an effective communicator as well as a...

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Facilitating High Performing Meetings

Image Description Ross Maynard
14 lessons
|
1h 10m
|
93%

Aside from professional or technical skills, facilitation is one of the most important skills you can possess in business. Facilitation is fun and empowering. It is a skill that will really boost your self-confidence and give you internal strength that will help you in many areas, from interviews to presentations to working with teams. This course, Facilitating High Performing Meetings, will cover everything you need to develop effective facilitation skills, including the principles of good facilitation, planning a facilitation session, generating and refining ideas, action planning, and...

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Confident Conflict Management

Image Description Martin Probst
10 lessons
|
58m
|
86%

This course is designed to equip you with a deep understanding of what is really driving conflict and how to achieve positive outcomes when dealing with employees, colleagues, managers, or any other people you regularly interact with. Positive relationships and a safe environment are not only essential for your success, but equally important for your health and wellbeing. A range of conflicts can easily interrupt all of this. Here is the upside: this course will provide you with well-tested strategies you can learn to apply so that conflicts can be identified, dealt with, and resolved quickly.

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Panel Discussion Masterclass

Image Description Angela Cheung and Treena Nairne
15 lessons
|
1h 18m
|
100%

Everything you need to know to succeed at a panel discussion, whether you're a moderator or a panelist. This course is useful whether you're a beginner, or you've been doing it a while and need fresh ideas. We'll show how to prepare, what to do if you blank out or get nervous, frameworks for crafting memorable answers, and more. We'll give you the fundamentals you need—step-by-step—from setting up your first planning call to promoting your panel appearance on social media. Raise your profile and take part in more panel discussions, presentations, and networking events with this course.

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