To communicate effectively; to facilitate improving performance; and to negotiate positive outcomes with colleagues, customers, and suppliers we need to influence others.
Influencing is something we do every day and is particularly important in our professional lives as we seek to ensure our work impacts the organization positively.
Negotiation is another skill we use every day. In this course, we look at developing your influencing skills and combining them with negotiation skills to improve your effectiveness at work.
"Influencing and Negotiating" will help you improve your ability to influence others and to use that influence to create more successful outcomes in your negotiations.
Ross is a Fellow of the Chartered Institute of Management Accountants in the UK and has 30 years' experience as a business improvement consultant. Ross is also a professional author of online training courses.
Ross lives in Scotland with his wife, daughter, and Cocker Spaniel.
