Mistakes and frustration are often the results of assumptions and misunderstanding. To prevent these, one of the best skills we can hone in our ability to use questions effectively. Doing so is both science and art. This course will equip you with increased awareness of how to (and not to) use questions, and you'll get actionable tools you can put to work right away!
Dean Heffta is a communication trainer, leadership coach, and speaker on personal effectiveness.
He is the host of "Communication On Point" podcast and author of the upcoming book "Six Ways to Connect."
