Poor communication and presentation of business information breed poor decisions. We may be masters of the spreadsheet and wizards with a project plan, but we are not always brilliant at communicating or presenting the results of our work.
A good manager is someone who understands performance and can present information in a way that enables others to understand what the issues are and make correct decisions. A good manager can cut through the fog of numbers to make a clear point and assist others in making effective decisions. A good manager is an effective communicator as well as a technical specialist. This course will help you become an effective communicator by teaching you the principles of good communication and the tools to put them into action.
Ross is a Fellow of the Chartered Institute of Management Accountants in the UK and has 30 years' experience as a business improvement consultant. Ross is also a professional author of online training courses.
Ross lives in Scotland with his wife, daughter, and Cocker Spaniel.
