About the author
Emily Carlson Goenner is an instructor of business communications at St. Cloud State University and author of "The Business Communication Workbook: Skills and Strategies for the Working World." She earned degrees in English literature and composition from St. Cloud State University and the University of Nebraska-Lincoln. Ms. Goenner has been teaching job application documents and skills for over seven years and enjoys helping people develop the documents and skills needed to find their dream jobs.