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How to Be Good at Stress

Image Description Dr. Kimberlee Bonura
10 lessons
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49m
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89%

Stress is bad for your health, right? In fact, stress is a lot like blood pressure: Too high is bad for your health, too low is bad for your health, and the only time you have none is when you’re dead. Research indicates that stress is actually related to having meaning and purpose in your life. In this course, you’ll spend ten days transforming your relationship with stress. Practical exercises will help you build resilience by purposefully challenging yourself through good stress, re-channel anxiety into excitement, and rest and recover effectively. Are you ready to be good at stress?

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How to Get Promoted and Succeed at Work

Image Description Paul Sloane
8 lessons
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40m
|
96%

How can you get promoted at work and move up the corporate ladder? This course gives you invaluable tips and advice on how to advance your career within and across organisations. It covers key points including networking, managing your boss, getting noticed, and showing leadership potential.

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Introduction to Design Thinking

Image Description Lee-Sean Huang
10 lessons
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46m
|
88%

In this course, you will learn the basics of Design Thinking methods and mindsets, which have been used by Fortune 500 companies and top design firms like IDEO to innovate new products and services. Design Thinking is a way for professionals from all backgrounds, both designers and non-designers, to work together to solve problems and create new business opportunities. It begins with empathy and gaining an understanding of potential customers’ needs. It also provides a way to quickly and cheaply sketch and prototype concepts that can be tested and further developed. By the end of this course,...

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Negotiation Skills

Image Description Chris Croft
10 lessons
|
40m
|
93%

In this negotiation course, you will learn simple but effective techniques that can save you money both at home and at work, buying or selling. Whether you’ve never negotiated before or you’ve been doing it for a while, this course will certainly give you some new practical tips to use straight away.

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Mental Models: How to Make Better Decisions

Image Description John Robin
10 lessons
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1h 1m
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95%

Everything you think about our world is based on a mental model. Every choice you make is based on the mental models that govern how you think. In this course, you’ll learn about the most important mental models, how you can recognize them in your day-to-day thinking, and how you can take control of your life. From the famous Occam’s Razor to the power of Bayesian Updating, you will emerge from this course with new appreciation of how to solve life’s big problems.

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Plan Efficient Meetings

Image Description Igor Arkhipov
10 lessons
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52m
|
93%

Everybody has a need to run a meeting every once in a while. Some people have a natural talent in facilitating others, while others may need a bit of structure and method to make the meeting efficient. This course will show you what constitutes a good well-prepared meeting, how it is different from a failed one, and how to prepare one yourself. We will talk about the reasons why meetings fail and strategies to avoid it. We'll explore the anatomy of a face-to-face session, learn about different meetings types and prepare checklists to make our meetings better.

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Dealing with Angry or Rude Customers

Image Description Ross Maynard
9 lessons
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1h
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94%

If you work in customer service in any way, then you are going to have to deal with angry or rude customers. This course will help you manage those stressful situations and support the customer effectively. Anger is a normal and relatively common emotion caused by a perceived hurt or provocation. In some cases, a customer's anger or rude behaviour may be driven by the failings of your organisation or its products and services. In other cases, the problem may be outside your control but you still have to deal with the impact. In this course, we look at anger in a customer service situation...

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Productivity Hacks: Lessons from Top Leaders and Billionaires

Image Description John Robin
10 lessons
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59m
|
97%

How do the world’s most successful billionaires and entrepreneurs get results in their work? Learn from this tour of the work habits of ten of the most influential people on the planet, including Arianna Huffington (founder of Huffington Post), Warren Buffett, Oprah Winfrey, Elon Musk, Marissa Mayer, Jeff Bezos, Howard Schultz, and more!

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Conquer Fear of Public Speaking

Image Description Dr. Paul Harrison
10 lessons
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47m
|
100%

Do you dream of giving confident, inspiring speeches and presentations, but the thought of public speaking fills you with dread? Do you get butterflies, a dry throat, or forget what you want to say and fumble your way through your talks? There is a solution! In this course, you’ll learn how to understand and manage your nerves, and develop confidence and authority when speaking and presenting. Using professional techniques, you’ll harness the breathing, posture, and self-knowledge to overcome panic and give more powerful, confident speeches.

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Mastering Strategic Thinking Skills for Maximum Impact in Your Organization

Image Description Stephanie Angelo SPHR, SCP, CVP
9 lessons
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41m
|
86%

Leaders, Managers, and Human Resource Professionals are often confused by what is and is not Strategic Thinking. They may fall easily into traps and make expensive mistakes to the detriment of their company. This session will help attendees grasp the Strategic Thinking differences that will help them have a positive impact on the organization's bottom line and open the doorway to strategic goals and objectives. Business Coach J. Glenn Ebersole said, "Strategic thinking is a process that defines the manner in which people think about, assess, view, and create the future for themselves and...

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